![]() When the Noise Canceling or Ambient Sound Control is On, the vibration of walking or running may be transmitted from your body and cause noise. A cracking or popping noise is heard while or just after inserting the headphones To avoid this, turn Off the Noise Canceling or Ambient Sound Control. Noise is heard when I push the headphones into my ears, or when I tap the touch sensor strongly This happens because air bubbles inside the earbuds get crushed and restored in response to movement that changes their shape. This temporary noise can happen because of the Noise Canceling or Ambient Sound Control function and air-tightness of the headphones. An echo is heard when I cover the headphones or built-in microphone with my handĪn echo in this situation is normal and not a malfunction. Noise is heard when the surrounding ambient noise is loud, such as when I am in a station or near a construction site. When the Ambient Sound Control is On, the surrounding noises can be easily heard. White noise (a small electrical noise with continuous static sound) is heard Turn on the Noise Canceling function, or turn off the Ambient Sound Control function. This happens because of the Noise Canceling function. To avoid white noise, turn off the Noise Canceling function. Noise is heard while talking on the phone A beep sound is heard while playing music Note: If the white noise is heard during a phone call, refer to the Noise canceling doesn't work, or white noise is heard during a call on the headphones article.
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